Solutions / NBFCs
Run a five-lakh-account book with the team you already have
An NBFC book grows faster than a telecalling floor can. Early buckets get blasted, deep buckets get ignored, and the strategy that works lives in one manager's head. attpro turns that strategy into a flow the engine runs on every account, every day - and your people handle only the conversations that need a human.
Where attpro fits
Built for how nbfcs actually work
Three things a head of collections needs that a generic dialler does not give them.
Early-bucket automation
Pre-due and 1-30 DPD run on voice AI and messaging with no human minutes. Your callers start the day where judgement matters.
Strategy per segment
Different flows for different products, tickets and risk tiers - salaried personal loans do not get the two-wheeler treatment.
RBI posture built in
Fair Practices Code conduct, quiet hours, contact caps and a complete evidence trail, enforced by the engine rather than the training calendar.
The first ninety days
What changes, and when
A pilot is one cohort, one flow and one number to beat. This is the shape it takes on a real book.
- 01
Weeks 1 to 2: one cohort on the platform
A nightly LMS export, a mapped upload and one bucket enrolled on a template flow. Your callers keep working; the engine takes pre-due and early DPD.
- 02
Weeks 3 to 6: the strategy becomes yours
Scripts, languages, channel order and settlement rules tuned on the numbers from the first cohort. The second and third products come on book.
- 03
Weeks 7 to 13: the floor changes shape
Human minutes move to the buckets that need judgement. Cost to collect and promise-kept rate are on the dashboard your CFO reads.
Reporting and integration
The numbers a head of collections reports
Each one is a dashboard view, not an export project, and the data gets in without a core-system change.
On the dashboard
- Resolution rate by bucket
- Cost to collect per account
- Promise-kept rate
- Roll-forward and flow rates
Getting connected
Nightly LMS export over SFTP is enough to start. REST and webhooks when you want same-day state.
What carries the load
Three capabilities do most of the work for nbfcs
The whole platform is included. These are the parts this segment leans on first.
AI voice
A voice agent that holds the conversation, not a script
attpro's voice agents speak ten Indian languages plus Hinglish, listen through interruptions, and carry seventeen in-call tools - so a call ends in a...
Open ai voiceFlow builder
Draw the strategy once. The engine runs it a lakh times.
A recovery strategy is a graph: contact, wait for what happens, branch on the outcome, escalate. attpro's flow builder makes the graph visible, validates it...
Open flow builderAnalytics
The book, explained - not another export to Excel
Operations dashboards, AI cohort intelligence, recovery forecasts and agent performance, computed on the live book and rendered in the units Indian lending...
Open analyticsQuestions
What nbfcs ask first
Straight answers to the questions that come before a pilot. The rest, an engineer takes on the demo call.
Do we need to change our LMS?
No. A nightly extract over SFTP with a saved column mapping is enough to run the book. REST and webhooks come later, when you want same-day state.
Can our existing agencies work inside it?
Yes. Agency users get role-scoped access to the accounts allocated to them, work the same flows and leave the same evidence, so agency performance becomes a dashboard rather than a monthly argument.
What does a pilot cost?
Pricing is per active account per month with usage on your own provider accounts. A pilot on one cohort is scoped and priced on the pricing page's terms, with no platform build fee.
Bring one delinquent cohort. We will run it.
A demo here is not a slideshow. Pick a segment of your book, watch a flow built for it, and hear an agent call a test number in your language.