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A collections floor that runs on the platform it sells

Telecalling, field recovery and digital outreach as one operation: 325 people across six stationed sites, working every retail product and every bucket on the ATTPRO platform. Allocate a portfolio and it is worked end to end, with the evidence returned to you.

Allocate a bucketWays to work with us
The floor · 325 peoplestationed

13 retail products · every bucketone record

Stationed collections teams by city with headcount: Mumbai 145, Chennai 45, Pune 40, Kolhapur 40, Goa 30, Delhi 25; 13 retail products worked across every bucket.

The record

What the floor runs today

Numbers from the operation, not a pitch. The platform below runs this book before it runs anyone else's.

25+

years in collections

Receivables management since 2000, secured and unsecured.

3.2 lakhplaceholder

cases a month

Handled across telecalling, digital and field in a representative month.

₹696 Crplaceholder

principal under management

Including work for two asset reconstruction companies.

325

on the floor and in the field

Stationed teams across 8 cities in west, south and north India.

Operating figures as at 2026; the full record is on the company page.

What we do

Three capabilities, one operation

Every channel writes to the same borrower record, so whichever part of the floor made contact, the lender sees one journey and one evidence trail.

Telecalling

A calling floor that runs on the platform it sells

Auto-dialer calling over GSM gateways, with a recording on every seat. Dispositions, promises and QA go into the same borrower record the digital and field work writes to.

  • DRA-certified callers, background-screened before hiring
  • Auto-dialer and soft-calling over GSM gateways
  • Recording on every seat; QA sampling on every cycle
  • Calling windows enforced in software, not in training

Field presence

Doorstep teams in six cities, reporting into one record

Stationed field teams across Maharashtra, Goa, Tamil Nadu and Delhi. Visits are allocated from the flow, captured on the FOS app with geo-tag and time, and returned as evidence.

  • Stationed teams in Mumbai, Pune, Kolhapur, Goa, Chennai and Delhi
  • Allocation, directions and scripts on the officer's phone
  • Geo-tagged, time-stamped visit records that stand up in a dispute
  • Field-visit timelines enforced in software

Digital outreach

Segmentation first, then the right channel on the right cohort

SMS, WhatsApp, RCS, email, IVR and AI voice calling on the cohorts that will answer them. The cheap channels carry the volume; people and field see only what survives digital.

  • SMS, WhatsApp, RCS, email letters, IVR and AI voice
  • TRAI DLT-bound templates; consent and DNC honoured across channels
  • Every delivery, read and reply signal feeds the next step
  • Self-serve pay links so a borrower can settle at midnight

How an allocation runs

From your export to your evidence, in four moves

The same shape for one bucket or the whole book. Commercials on recovery, quoted per portfolio.

  1. 1AllocateSend the bucket as an LMS export or a file. The upload wizard maps, preflights and enrols it; nothing touches the book until the preview is right.
  2. 2SegmentThe strategy library resolves a ladder per product, ticket and DPD. You see it on the canvas before a single contact goes out.
  3. 3WorkDigital first, then Priya on the phone, then callers and field where the ladder says so. Every contact writes to the one record.
  4. 4Return the evidenceRecoveries, promises, dispositions and recordings come back in your format, on your schedule, with the audit trail behind each.

Every disposition feeds the same record, so the next cycle starts from what the last one learned rather than from the file you sent.

325
on the floor and in the field

Stationed teams across 6 cities, not a franchise network.

25+
years in receivables

The strategy library on the platform started as this floor's playbooks.

13
retail products worked

Secured and unsecured, every bucket from pre-due to legal stage.

One
record per borrower

Digital, voice and field write to the same account, not three systems.

Products handled

Every retail asset class, secured and unsecured

The floor has worked each of these for years. The strategy library on the platform started as their playbooks.

  • Home loans
  • Mortgages
  • Affordable housing
  • Commercial vehicle
  • Construction equipment
  • Auto
  • Unsecured credit lines
  • Two-wheeler
  • Business loans
  • Personal loans
  • Credit cards
  • Digital lending
  • HHT deactivation
The company behind the floor

Working together

Three ways to work with us

The same platform and the same people, arranged around how much of the work you want to keep in-house. Commercials are quoted per portfolio in the proposal.

Managed recovery

You allocate the portfolio. We run telecalling, digital and field on our platform, with our people. Commercials on recovery.

You
Allocate the book and read the reports
We
Run every channel, every bucket, every city
For
Buckets you would rather not staff

Platform licence

Most asked for

You run your own collections team on the ATTPRO platform, in your own tenant, with your own carrier and payment credentials.

You
Run your team on the software
We
Run the platform, onboarding and support
For
In-house teams that need the software

Hybrid

Your team on early buckets, ours on the hard ones, both in one tenant with a single reporting line.

You
Work the early buckets in-house
We
Take the deep buckets and the field
For
A phased transition, or a book with two shapes
Tell us which shape fits, and bring a bucket

Give us a slice of the book.

Pick a bucket. We will show you the recovery, and the evidence behind it. Commercials on recovery, quoted per portfolio.

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